We've been expanding what Zowie's AI Agent can do right out of the box. Less setup. More power. Three new integrations that put more knowledge and more action in your agent's hands from day one.

Shopify: turn your help center into AI knowledge, instantly

If you're running on Shopify, your AI Agent can now pull articles directly from your Shopify blog and use them as its knowledge base. No manual content migration. No copy-paste. Your existing articles become the foundation your agent uses to answer customer questions accurately, right away.

You can enable it in your Workspace settings.

Dixa: let your AI Agent create tickets, automatically

Zowie's AI Agent can now create tickets in Dixa on its own. When a conversation needs to be logged or escalated, your agent makes the call and gets it done. The ticket is there, in Dixa, exactly when it should be.

Read the documentation →

Gladly: knowledge and ticket creation, together

For teams on Gladly, your AI Agent now works on two fronts. It can tap into your Gladly knowledge base to answer questions with the right context, and it can create tickets in Gladly when the situation calls for it. One agent, doing more.

Read the documentation →

Why It Matters

Every one of these updates means your AI Agent can handle more without asking more of your team. Better knowledge, faster escalations, fewer gaps. That's what extending out-of-the-box capabilities actually looks like in practice.