Magento: Now Configurable in the Interface
You can now fully configure your Magento integration directly in the interface. Add, edit, and disconnect Magento connections without any technical setup or...
New Reasoning: Gradual Rollout
We’ve begun gradually rolling out a new Reasoning Prompt designed to improve the accuracy, reliability, and contextual understanding of your AI Agent. What’s...
Integration ID: One-Click Copy
To streamline building Decision Engine processes, you can now copy any Integration ID with a single click. Simply hover over an integration and select “Copy”...
Email Signatures: Image Support Added
Email signatures now support images. You can upload an image directly in Inbox Settings → Signatures , preview it live, and combine it with HTML formatting...
Filtering and Sorting for Guidances and Processes
You can now filter and sort Guidances for easier management, with your preferences saved in the browser. Additionally, Processes can now be sorted by name...
Glossary for AI Agent Controlled Translations
We’ve introduced the Glossary - a new tool that helps your AI Agent use consistent, accurate terminology across all supported languages. With it, you can:...
Staging Environment Now Available
We’re introducing the first version of Staging - a dedicated environment in Zowie where you can safely test and refine Intents and Processes without...
Process Gallery: Create a Ticket (Zowie Inbox)
A new Create a Ticket (Zowie Inbox) process is now available in the Process Gallery. If you have a mailbox connected to Zowie Inbox, you can import this...
Follow-Up Questions in the User Message Block
You can now add a built-in follow-up question to any User Message Block in the Decision Engine. When the Include follow-up question toggle is enabled, the AI...
Privacy Compliance: Add External Links
You can now include external URLs directly in the Privacy Components plugin. In addition to uploading documents, you can choose Provide Link and paste a URL...